Published 31.12.2023
Keywords
- deep learning,
- BERT,
- sentiment analysis,
- transformers
Copyright (c) 2023 Georgina Mirceva; Tea Bogatinoska, Jana Trpkovska, Tamara Mitrevska (Co-Author)
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Abstract
With the growth of social medias, blogs, discussion forums, online review sites, etc., major companies have come to realize that being sentiment-aware can help them gain insights into user behavior, track and manage their online presence and image and use that information to boost brand loyalties and advocacy, marketing message, product development, monitor competitive intelligence, etc. In this paper, we focus on the research task for sentiment analysis on Amazon reviews data. We used the BERT-base-cased model from Hugging Face. Some experimental results are presented and discussed in this paper.
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